For the purpose of these Terms and Conditions, The term "we", "us", "our" used anywhere on this page shall mean VIDANA CONSULTING PRIVATE LIMITED, whose registered/operational office is PLOT NO.6A BHAGAVATHI NAGAR Medavakkam Kanchipuram Tambaram Tamil Nadu India 600100 Pallikaranai SO 600100 . "you", "your", "user", "visitor" shall mean any natural or legal person who is visiting our website and/or agreed to purchase from us.

• The content of the pages of this website is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
• Your use of any information or materials on our website and/or product pages is entirely at your own risk, for which we shall not be liable.
• All trademarks reproduced in our website which are not the property of, or licensed to, the operator are acknowledged on the website.
• You may not create a link to our website from another website or document without VIDANA CONSULTING PRIVATE LIMITED’s prior written consent.

Vidana Consulting Private Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

We understand that business needs may change. This policy outlines our approach to project cancellations and refunds for Vidana Consulting's software and AI services.

• Service cancellations must be communicated in writing before the commencement of the development or consultation phase.
• For customized software, automation, or AI solutions, refunds are not applicable once the project discovery phase has been completed or development has begun.
• In the event of an approved refund for unused consultation hours or unstarted projects, it will take 5-7 business days for the refund to be processed to the original payment method.

As an IT and AI solutions provider, all delivery of services, software code, access credentials, and project documentation is handled digitally.

• Digital products, access to applications, and project deliverables will be transmitted securely via email, cloud storage platforms, or directly deployed to the client's servers.
• Delivery timelines are mutually agreed upon in the project's Statement of Work (SOW) before the project begins.
• Since we deliver digital services and software, physical shipping is not applicable.